Alert Communications Retainer services
Ensure that your business is always easily accessible with Alert Communications Retainer services.
Alert Communications Retainer services
Improve the Customer Experience
We are aware that there is no one-size-fits-all approach to running a legal office and explaining particular business procedures. Alert Communications works with you to develop a personalized contract, from bilingual Spanish-English retainers to voicemail drop boxes and contract delivery via SMS, email for e-sign, or FedEx for a wet signature.
Boost Conversion Rates
With the help of this system, a new business lead’s stage may be automatically determined, allowing the next intake specialist to join the conversation at the appropriate moment. The lead is immediately assigned to an intake specialist who, while you’re preoccupied with other activities, contacts the potential client via phone, text message, or email (or all three).
Alert Communications’ live
Alert Communications’ live answering service is a legal only call center that handles leads, current clients and intake for attorneys and legal marketing agencies in every practice type.
We pride ourselves on customer service where we customize phone calls and client intake, and are open 24/7/365, acting as an extension of your law firm-resulting in the highest client satisfaction and lowest lead-loss possible.
How It Works
1We handle your incoming calls and leads
Your legal firm’s incoming calls or web leads go straight to us and are handled just as your firm’s legal professional or law office staff would. Having a reliable attorney answering service can be the difference between converting a prospective client and a missed call. Our after hours answering service ensure you never miss an important call.
2We follow up, quickly
Alert Communications’ legal intake specialists answer phone calls within 3 rings and follow up on web leads in 2 to 5 minutes based on your firm’s customized call flow or intake form.
3We process all information and hand it to you
Our legal answering services confirm the qualified lead and connect callers directly to you and/or your firm, push contact info to your CRM or case management system, send to voicemail and more. All customized to your firm’s legal services process.
4Report, analyze, improve
Stay up-to-date with customized reporting on your phone call and lead intake process with our law firm answering service. Know your call volumes, marketing ROI and other important stats from our live receptionist to improve intake and increase revenue of your legal practice.
Table of Content:
Disclosure: We are an independent Alert Communication Affiliates, not an employee. We receive referral payments from Alert Communication. The opinions expressed here are our own and are not official statements of Alert Communication.