*** Get the Metrics You Need to Spend Smarter ***
Centralize customer conversations from
every channel with Lead Center
Talk, text, and chat from a single inbox
When you juggle devices, apps, and phone numbers, opportunities slip through the cracks. Lead Center’s unified inbox lets your team centralize and share communications and contacts, so you can power up sales, service, and support.
Gain control of your contacts
Centralize your business’s contacts, consolidate your team’s calls, texts, and chats, and customize routing flows for incoming conversations. Lead Center gives you the tools you need to improve response times and craft 5-star customer experiences.
Know your customers, grow your business
Elevate sales and service by learning from your customer communications in real time. Lead Center delivers insights into active and recent conversations so agents and managers can classify, monitor, and analyze leads while they’re still hot.
Shine a light on areas for improvement
Get an eagle’s eye view of team activity or dig deeper into individual calls, texts, and chats with Lead Center and Call Tracking reporting. Quickly identify ways to close more deals, book more meetings, and put more smiles on customers’ faces.
Smarter Marketing by CallRail
Report on all touchpoints without platform bias
CallRail objectively tracks the impact of each touchpoint in the customer journey, including ads, organic searches, direct mail, and much more. You can then package that data into easy-to-interpret reports that prove the value of your work to your clients.
Every person who contacts you has their own timeline. These timelines show the contents of the form they filled out, as well as the originating campaign, PPC keyword, and landing page. With this unified view, you gain a clear understanding of the actions and behaviors of the customers who contact you.
CallRail was started by a small business owner and now serves 150,000 small businesses just like him.
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- CallRail Pricing
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- CallTrackingMetrics vs CallRail
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- Dialpad Talk vs CallRail
- About CallRail
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- CallRail $45 pricing plan
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- CallRail is it Worth it?
- What is CallRail
Disclosure: We are an independent CallRail Affiliates, not an employee. We receive referral payments from CallRail . The opinions expressed here are our own and are not official statements of CallRail or its parent company, CallRail LLC.