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When you’re focused on patient care, it’s hard to maintain the health of your marketing program. That’s how so many healthcare providers miss more opportunities than they realize.
What is HIPAA compliant call tracking for healthcare organizations?
CallRail’s Health Insurance Portability and Accountability Act (HIPAA) compliant call tracking plans help covered entities and the marketing agencies serving them to maintain compliance with regulations set forth by HIPAA and HITECH.
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Why is HIPAA compliant call tracking necessary?
Calls between healthcare providers and patients often involve discussion of personal issues and medical history. Even without an audio recording, the fact that the call happened may create health information that links an individual to a medical practice and the types of services they provide.
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With lead center, you can cell, text and chat from one easy-to-use form inbox. Combined with our Analytics Suite, you’ll also have the real-time visibility to know which marketing sources are making your phone ring.
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CallRail was started by a small business owner and now serves 150,000 small businesses just like him.
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Disclosure: We are an independent CallRail Affiliates, not an employee. We receive referral payments from CallRail . The opinions expressed here are our own and are not official statements of CallRail or its parent company, CallRail LLC.