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How to create a marketing campaign for your Rehab Center
When it comes to marketing, if a clinic or rehab center leans too much toward hard sales tactics, they risk seeming pushy and out of touch with potential patients and their families. On the other hand, if a clinic skimps on marketing and sales altogether, they’ll miss opportunities to leverage online visibility to better reach those looking for help and recovery in the first place.
Understand the patient’s journey and provide helpful, relevant marketing material
Individuals and their loved ones often begin the selection process well before they even contact a clinic, conducting online research for helpful information about addiction recovery, types of therapies, and insight into professional treatment.
One of the most effective ways to map out your marketing material is to review call recordings. Every phone call your clinic receives from potential patients is full of information you can use to inform and direct your marketing strategy. Over time, your inbound phone calls will reveal commonly asked questions, challenges your potential leads face, and feedback on your clinic. Each of these pieces of information can serve as a springboard for helpful content that meets a potential client right where they’re at in their addiction treatment search.
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Conversation Analytics
An easy way to measure the effectiveness of each of your campaigns is to use Call Tracking and Form Tracking to assign unique phone numbers and forms to each of your marketing channels. Tracking the performance of your marketing channels helps to understand which ones drive the most traffic to your clinic.
For instance, say after analyzing your previous phone conversations in Step 1 you create three pieces of marketing material to help potential patients learn more about your clinic.
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