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Together, our products deliver the insights you need to make better decisions about your marketing mix, saving you time, money, and hassle.

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What products does CallRail offer?

Together, our products deliver the insights you need to make better decisions about your marketing mix, saving you time, money, and hassle.

Call Tracking

Under the hood, Call Tracking uses dynamic number insertion (DNI) to keep track of online activity like PPC ads, emails, social media posts, and keywords. Source-level tracking follows the calls from offline marketing pieces: ads, mailers, brochures, billboards, and more.

In addition to revealing the sources behind your calls, you’ll also gain access to each lead’s name, number, and location (with CallRail, you can record your calls, too).

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Conversation Analytics

There’s a lot you can learn from your team’s calls. But for people, scanning call recordings and transcriptions is time-consuming, mind-numbing work.

For robots, it’s a breeze.

They work fast. They don’t miss details (humans are only human). And what’s more, AI-powered Conversation Intelligence doesn’t analyze one call at a time. It analyzes all your calls, all the time. That’s how it surfaces big picture, actionable insights you can use to improve service, train staff, and save marketing dollars.

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Form Tracking

You’ve packed your pipe full of prospects. But which leads are qualified? Which aren’t? Which are ready to buy? Which need nurturing? And which found you through your marketing programs?

Find out with Form Tracking.

While Call Tracking shows which ad or keyword made someone call, Form Tracking reveals which made them click “submit” on a form. Together, they illuminate all your lead activity. And with these combined insights, you’ll market and spend smarter.

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Lead Center

Communicate
Talk, text, and chat from a single inbox that follows every customer interaction and offers context.
Manage
Track, qualify, and route opportunities while keeping contacts organized and accessible.
Analyze
Monitor team performance and elevate customer service with visibility into conversations and communications.

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Form Submission Tracking

Connect phone and web leads to your marketing

Add Form Tracking to Call Tracking and open up insights into all your lead activity. Try it free to find out which marketing works, online and off.

See a simple, seamless timeline for every contact

Form Tracking connects all your phone and form leads, including call recordings and transcriptions. With their entire contact history right at your fingertips, when they’re ready to talk, so are you.
Never miss another lead with Quick Response

When you’re busy serving customers, it’s easy to miss leads. Quick Response can help. More than a notification, it instantly calls or texts new lead details, no matter where you are.

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CallRail was started by a small business owner and now serves 150,000 small businesses just like him.

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Disclosure: We are an independent CallRail Affiliates, not an employee. We receive referral payments from CallRail . The opinions expressed here are our own and are not official statements of CallRail or its parent company, CallRail LLC.