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DMB : Franchise Marketing: Hero Section
Franchise & Multi-Location Marketing

Your locations are bidding against each other.

In most franchise networks, nobody at corporate can prove it: nobody owns the whole ad account. Two neighboring owners raise each other's cost per click all year, and the reports at both ends look fine.

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From $5,000/month · Accounts stay in your name · Works with your existing franchise agreements

DMB — Franchise: 02 Proof Bar
Territory-locked Campaigns bounded by the ZIPs in the franchise agreement
One roll-up Corporate sees the network; each owner sees their own
Your accounts Corporate keeps ownership at the MCC level
Flat fee Not a percentage of network spend
DMB — Franchise Marketing: The Auction Collision Section
The expensive problem

Same auction. Same brand. Three bidders.

When adjacent owners run their own campaigns, the search engine doesn't know they're on the same team. It runs the auction as designed and every one of them pays more.

One search. One customer. One brand. Illustrative
Location 114Territory ends 4 miles from the searcher $18.40 CPC Out of territory
Location 087The correct owner for this ZIP $18.40 CPC In territory
Corporate brand campaignNational terms, no geographic exclusions $18.40 CPC Overlapping
Every party's report looks acceptable in isolation. The owner who should have had the lead paid a premium created by their own network, the out-of-territory owner paid for a lead they can't service, and corporate paid for both. Nobody sees it, because nobody is looking at the whole account.
DMB — Franchise: 04 Structural Problem
Why it happens

Nobody's at fault, which is why it never gets fixed.

Franchise marketing fails at the seam between corporate and the owners. Corporate can't run three hundred local campaigns. Owners can't build the technical infrastructure. So both do a partial version of the job and the gaps cost money nobody has visibility into.

Four failures, in roughly this order.


  • Corporate campaigns are too generic to convert locally

    National messaging captures brand searches and loses "near me." The buyer isn't looking for the chain, they're looking for the one that's open now, twelve minutes away.


  • Owners hire locally and the brand fragments

    A franchisee frustrated by corporate's pace hires a local agency. Now there's off-brand creative, unapproved claims, and a landing page nobody at corporate has seen, often on a domain corporate doesn't control.


  • Location pages compete with each other in organic

    Two hundred near-identical location pages targeting the same service terms split their own authority. The network outranks nobody and cannibalises itself.


  • Nobody can compare location to location

    Separate accounts, separate tracking, separate definitions of a lead. Corporate can't tell whether location 114 is underperforming or just measuring differently.

DMB — Franchise Marketing: Budget Models Section
Who pays for what

Three funding models. We'll run whichever you already have.

This is the question that stalls most franchise marketing programmes, and it's an operational decision rather than a marketing one. We don't require you to change it, but it does determine how the accounts get built.

Model A

Corporate brand fund

Corporate holds the budget and allocates to regions by location count, market cost, or performance.

Best when
Consistency matters more than local autonomy, and corporate has the mandate.
Watch for
Owners in expensive markets feeling under-served relative to their fees.
Model B

Co-op matching

Corporate matches franchisee investment up to a cap, so owners who want more growth can buy it.

Best when
The network varies widely in ambition and capital. Rewards the owners who lean in.
Watch for
Performance gaps widening between funded and unfunded territories.
Model C

Independent local accounts

Owners fund their own campaigns on top of a corporate baseline, inside corporate's structure.

Best when
Owners are sophisticated and territories differ enough that central buying is inefficient.
Watch for
The collision above, this model creates it unless territories are locked at the account level.

Whichever model you run, every dollar reports into the same roll-up. Corporate sees the network; each owner sees their own territory and nothing else.

DMB — Franchise Marketing: What We Build Section
DMB — Franchise Marketing: Process Section
How it runs

Three phases. Pilot before rollout.

We don't deploy across two hundred locations on day one. A pilot group proves the model and gives you internal evidence before you ask the whole network to adopt anything.

01 / Audit

Network diagnostic

Every location's ad account, GBP, and location page. We map territory overlaps, find the auctions where you're competing with yourself, and quantify what it's costing. Yours to keep either way.

Weeks 1–3
02 / Pilot

Ten to twenty locations

Build the structure on a representative sample: a strong market, a weak one, and something in between. Run it long enough to produce numbers you can take to the franchise advisory council.

Months 1–3
03 / Rollout

Network-wide

Deploy in waves, with an onboarding path for each owner. Ongoing weekly optimisation and monthly reporting against the KPI agreed at the start.

Month 4 onward
DMB — Franchise Marketing: Pricing Section
What it costs

Priced by locations, not by spend.

Percentage-of-spend billing pays an agency more for spending more, a bad incentive on any account, and a worse one across a network where you're funding it from franchisee contributions.

From $5,000 / month

Scales with location count and scope. We'll quote the pilot and the full rollout separately so you can approve them separately.

  • Flat management fee, not a percentage of network spend. Our fee doesn't rise when the co-op fund does.
  • Media billed at cost. No spread between what the platform charges and what appears on your invoice.
  • Corporate keeps account ownership. At the manager-account level, so an owner leaving the system doesn't take campaign history with them.
  • Pilot before rollout. Prove the model on ten to twenty locations before committing the network.
  • Written KPI. One agreed number per location cohort, set before launch.
DMB : Franchise Marketing: FAQ Section
Questions

Before you call.

How do you stop our locations bidding against each other? +
Every location's campaigns get geo-fenced to the exact ZIP codes in its franchise agreement, with reciprocal negative-geo exclusions built in, so an adjacent owner's campaign is explicitly blocked from serving inside a neighbour's territory. The corporate brand campaign gets the same exclusion logic layered on top, since it's usually the third, invisible bidder in the collision. None of this works as a bolt-on fix; it has to be built at the account level, which is why every location sits under a single manager account (MCC) before any campaign work starts. That structure is also what lets us catch new collisions automatically as territories or bid strategies change, instead of finding them months later in a spend report.
Do franchisees have to give up control? +
No, and programmes that force it tend to stall at the franchise advisory council. What gets standardized is the layer that creates risk if it's inconsistent: brand assets, compliance language, conversion tracking, and territory boundaries. Everything else, local promotions, seasonal offers, staff and store imagery, community sponsorships, stays owner-controlled, and local budget stays owner-controlled wherever your funding model allows it. In practice, most owners running their own campaigns today are doing it because nobody built them a better option, not because they want to manage Google Ads. Once the guardrails are in place, most hand that part back willingly.
Who controls the ad budgets? +
Whichever model your network already runs. Under a corporate brand fund, corporate holds the budget and allocates it by location count, market cost, or performance. Under co-op matching, corporate matches franchisee investment up to a cap, so owners who want more growth can fund it. Under independent local accounts, owners fund their own campaigns on top of a corporate baseline, inside a shared account structure. We've built and run all three, and we don't require you to switch models to work with us, it changes how the accounts get configured, not whether the engagement is possible, so it's the first thing we ask about on a call.
How many locations do you need to work with us? +
The economics generally start working in your favor around ten locations. Below that, the core value of this kind of programme, territory locking, roll-up reporting, shared creative infrastructure, isn't solving a problem you actually have yet, and a single-location engagement will get you further for less. Above roughly fifty locations, the balance shifts: reporting governance, owner onboarding, and account structure become a bigger share of the work than the campaigns themselves, and that's reflected in how we scope and price a network that size.
Do you handle SEO for franchise networks? +
Yes - multi-location SEO is one of the six channels we coordinate. Each location gets a unique local landing page with region-specific content, not the same template with a swapped city name. We build LocalBusiness schema markup per location so Google understands your territory map, manage Google Business Profiles across the network (bulk verification, daily posts, review responses, NAP consistency), and structure internal linking so location pages reinforce each other instead of competing. For franchise networks with 10+ locations, we also handle local citation building and directory management at scale.

Do you manage social media for franchise networks? +
Yes - social media is one of the six channels we coordinate across your network. The structure mirrors how we handle PPC and SEO: corporate-approved templates that franchisees can localize with their own staff photos, community events, and local promotions without access to the brand elements they shouldn't change. We manage the content calendar centrally, run territory-specific social ads geo-fenced to each location's service area (so adjacent franchisees don't compete in the same feed), and report engagement and lead metrics per location back to corporate. Platforms we manage include Facebook, Instagram, LinkedIn, and Google Business Profile posts. If individual franchisees are already running their own social accounts, we audit what they have and fold it into the coordinated structure rather than starting from scratch.

What about locations already using their own agency? +
They're not required to switch, and pushing that at a franchise advisory vote is a fast way to lose the vote entirely. Those locations can stay outside the programme for now, with territory exclusions applied around them so the rest of the network isn't driving up their costs or bidding into their market by accident. In our experience, most of those owners convert voluntarily within the first couple of pilot reporting cycles, once they see what the locked-territory locations are paying per lead next to what they're paying, that comparison tends to make the case better than we could.
How long before we see results? +
Territory conflicts resolve almost immediately, since fixing them is an account-structure change, not a campaign optimization, and the cost-per-click effect is usually visible within the first couple of weeks once exclusions are live. Local organic visibility moves on a slower clock: location pages typically need four to six months to settle into stable rankings, since that involves the search engine re-evaluating hundreds of pages against each other and against competitors. If someone promises network-wide organic results inside a single quarter, they're describing paid traffic with an organic label on it.
What tools do you integrate with? +
Google Business Profile API for bulk profile management, GA4 roll-up properties for the corporate dashboard, and commonly Yext, Salesforce, or HubSpot depending on how your network already tracks leads, plus location-level call tracking so a phone conversion attributes back to the right store. If your network runs a franchise management platform or a POS system we haven't integrated before, we'll tell you that plainly during the audit phase rather than discovering a gap mid-rollout, that's exactly the kind of surprise a pilot phase exists to catch early.
Who owns the accounts if we leave? +
Corporate does, for the entire engagement. Ad accounts, GA4 properties, and Google Business Profiles are built and stay under corporate's ownership at the manager-account level from day one, they're never created inside an agency-controlled account that has to be transferred later. That matters more than it sounds: conversion history and completed Smart Bidding learning periods are tied to the account itself, so if an agency holds those accounts and the relationship ends, every location effectively restarts its ad performance from zero. Keeping ownership at the network level means switching agencies, if you ever do, costs you a transition, not a reset.
DMB — Franchise Marketing: Related Links Section
DMB — Franchise Marketing: Final CTA Section
Next step

We'll show you where your locations are colliding.

Give us read access to the network's ad accounts. We'll map territory overlaps, find the auctions you're bidding against yourself in, and put a number on it. Findings are yours whether you hire us or not.

Read-only access · No obligation · Findings are yours to keep