Extendly | The White-Label Growth Partner for Agencies & Small Businesses

What Is Extendly and What Does It Do?

Extendly is a white-label SaaS enablement platform that helps agencies and small businesses deliver professional support, automate onboarding, and scale efficiently. It is particularly popular with marketing agencies, SaaS entrepreneurs, and small business owners who want a simple, comprehensive solution for client management, support, and growth without building internal teams or infrastructure.

Here is what Extendly does:

• Provides White-Label Support: Extendly delivers live support services that appear under your brand name, allowing clients to receive help without ever knowing a third-party is involved.
• Offers Done-for-You Client Onboarding: Extendly handles setup and training for new clients, including account configuration, product tours, and system walkthroughs, reducing time and effort for agencies.
• Supplies Pre-Built Snapshots: Extendly offers industry-specific snapshots that allow agencies to quickly deploy optimized setups for various industries including real estate, fitness, health and wellness, restaurants, and more.
• Branded Demo Videos and Marketing Assets: Extendly creates customizable videos and other content that agencies can use to explain software to clients, demonstrate value, and close deals faster.
• Integrates with GoHighLevel and Other SaaS Tools: Extendly works seamlessly with GoHighLevel and other platforms, enabling agencies to implement solutions quickly without technical barriers.
• Supports Agency Growth and Strategy: Extendly provides SOPs, coaching, and consulting to help agencies optimize client management, scale services, and improve retention.

How Extendly Can Help Your Business: Supercharge Your Agency & Client Experience

Whether you are a startup agency, a growing marketing team, or a large-scale business managing multiple clients, Extendly is designed to meet you where you are and support growth at every stage. Its combination of white-label support, pre-built snapshots, customizable onboarding, and professional assets allows businesses to focus on scaling while delivering high-quality client experiences.

Here is how Extendly delivers value across different business sizes and roles:

• Extendly for Small Agencies: Small teams gain access to professional 24/7 support, pre-configured snapshots, and branded demo materials without the need to hire internal staff. This allows them to deliver a polished client experience while keeping costs manageable.
• Extendly for Mid-Size Marketing Teams: As campaigns and client bases grow, Extendly offers advanced features including system automation, client onboarding, and ExtendlyOS tools for self-service support. These features streamline operations, improve retention, and free up team members for higher-value work.
• Extendly for Large Agencies: Large agencies can manage multiple client accounts efficiently, implement industry-specific snapshots, and leverage white-label support at scale. Extendly helps maintain consistent quality across accounts, reducing operational stress and improving client satisfaction.
• Extendly for Sales Teams: Sales teams can use branded demo videos, marketing materials, and pre-built snapshots to quickly pitch solutions and close deals, increasing lead conversion rates and revenue.
• Extendly for Marketing Managers: Marketing managers benefit from tools and insights that simplify campaign implementation, client training, and automation, allowing them to measure ROI and optimize campaigns effectively.
• Extendly for Customer Support Teams: Support teams can rely on Extendly’s 24/7 white-label services, ticket management, and system knowledge to resolve client issues quickly, reduce response times, and maintain high client satisfaction.

Extendly Features: Tools, Snapshots, and Support That Do the Heavy Lifting

Extendly provides a robust set of features designed to simplify agency operations, improve client experience, and accelerate business growth.

• White-Label 24/7 Support: Extendly offers live support under your brand, ensuring that clients receive professional assistance at any time without revealing a third-party provider.
• Done-for-You Client Onboarding: Extendly handles full onboarding, including account setup, product tours, and training, ensuring clients start successfully without requiring agency intervention.
• Pre-Built Snapshots: Extendly provides industry-specific snapshots for real estate, fitness, health and wellness, restaurants, SaaS agencies, and more. These ready-to-use templates allow fast deployment and reduce setup errors.
• ExtendlyOS Platform: A self-service platform that includes knowledge bases, interactive product tours, pop-ups, and widgets, giving clients an intuitive experience and reducing repetitive support requests.
• Branded Demo Videos and Marketing Assets: Extendly creates customizable videos, funnels, and materials to help agencies explain software features, demonstrate value, and close sales more efficiently.
• GoHighLevel Integration: Seamless integration with GoHighLevel and other SaaS platforms enables agencies to automate workflows, manage accounts, and deploy snapshots with minimal effort.
• Agency Coaching and SOPs: Extendly provides standard operating procedures, training, and strategic consulting to help agencies scale, optimize operations, and improve client retention.
• Snapshot Store and Ultimate Snapshots: Access to a library of pre-configured solutions for various business types including small businesses, health and wellness, dental, real estate, restaurants, and more, reducing setup time and improving client outcomes.

How to Use Extendly: From Setup to Seamless White-Label Support

Using Extendly is straightforward, allowing agencies and businesses to streamline support, onboarding, and growth activities efficiently.

Here is a step-by-step overview:

• Create an Account: Sign up for Extendly and connect your GoHighLevel or relevant SaaS platform to get started.
• Select and Deploy Snapshots: Choose from a variety of pre-built snapshots tailored to your client’s industry such as real estate, fitness, dental, restaurants, or digital marketing agencies. Snapshots provide ready-to-use workflows, automations, and templates.
• Customize and Brand: Apply your agency branding across ExtendlyOS, demo videos, knowledge bases, and client-facing portals to ensure a consistent professional experience.
• Onboard Clients: Use Extendly’s done-for-you onboarding services to set up accounts, deliver product tours, and train clients efficiently.
• Leverage White-Label Support: Enable 24/7 support for clients under your brand name, providing live assistance through chat, tickets, or calls without adding internal staff.
• Use Marketing Assets and Funnels: Deploy branded videos, sales funnels, and marketing materials to pitch solutions, demonstrate value, and close clients faster.
• Monitor and Optimize: Use Extendly tools to track client engagement, support requests, and workflow efficiency. Adjust snapshots, training materials, and processes as needed to maximize client satisfaction.

Pricing & Plans: Get Maximum Value Without Breaking the Bank

Extendly offers flexible pricing plans designed to suit businesses of all sizes, from startups seeking self-service support tools to scaling agencies requiring full-service customer success. Below is a detailed breakdown of Extendly’s pricing plans:

Freemium Plan

$0/month

The Freemium plan is ideal for startups seeking essential self-service support tools. It includes a whitelabeled knowledge base and product tours, helping small teams provide basic support without any cost. Features include Help Center Widgets installed inside GoHighLevel branded to your company, one published Web Widget for chat or engagement, one Nudge coming soon, one read-only Knowledge space, unlimited published forms, and SupportAI with 200 messages per month. This plan provides the foundational tools to get started and is completely free.

ExtendlyOS Plan

$74/month billed yearly ($890/year)

The ExtendlyOS plan is designed for growing businesses ready to empower their in-house support team with essential tools. It includes everything in the Freemium plan, plus News & Announcements with instructional videos and guides, a Knowledge Base Editor to create and customize support articles, a whitelabeled support widget with a library of pre-written knowledge base articles, a full GoHighLevel setup walkthrough, a ZERO to LAUNCH checklist, an A2P course and snapshot for simplified compliance, and the WhiteLabel Academy for step-by-step client training. This plan is recommended for businesses ready to expand their support capabilities.

Full-Service Customer Support Plan

$208/month billed yearly ($2,490/year)

The Full-Service Customer Support plan is perfect for companies that value top-tier customer success without the time investment of managing it themselves. It includes everything in the ExtendlyOS plan, plus 24/7 live chat support, done-for-you A2P registration, ticket and email support, SaaS sales and strategy coaching, pre-recorded demo videos, pitch decks and scripts, sales scripts and SOPs, twice-weekly live sales coaching calls, the Quick Start SaaSPRENEUR Snapshot, a 7-day after purchase nurture sequence, and 30/60/90 day check-in SMS and email sequences. This plan is designed for businesses seeking comprehensive support and growth assistance.

Enterprise Premium Support Plan

The Enterprise Premium Support plan is tailored for scaling agencies requiring dedicated, comprehensive support and customer success management systems. It includes everything in the Full-Service Customer Support plan, plus a dedicated account manager, a dedicated group of support agents, a Slack support channel, and custom support SOPs. This plan is ideal for agencies that need a fully managed, high-touch support experience to ensure client satisfaction and operational efficiency.

Each plan is designed to match specific business needs, whether you are a startup, a growing agency, or a scaling enterprise.