Can’t Connect Instagram with Hootsuite – Unable to Connect
Here are the steps that we have compiled based on the testing some users have helped us with as well as some additional information that lets us know that this is an issue with how the permissions are set up on Facebook. We received reports that the steps below solved the issue for all users. Please follow these steps in this order:

1) Go to Hootsuite.com, log in and remove the Instagram account from Hootsuite. This will remove any stored data.

 1. Click your profile picture in the top-right corner of the dashboard, then select Manage social networks.
 2. Under Private Social Networks, click the gear icon.
 3. Select Remove from Hootsuite.
 4. Click OK.

Instagram to Hootsuite

2) Let’s convert your Instagram business account into a personal account again:

1. Click your profile picture in the top-right corner of the dashboard, then select Manage social networks.
2. Under Private Social Networks, click the gear icon.
3. Select Remove from Hootsuite.
4. Click OK.

Instagram to Hootsuite

3) Refreshing your Business integrations in Facebook:

 1. Go to this link: https://www.facebook.com/settings?tab=business_tools, which will take you to your Business integrations. 
 2. Click on Hootsuite and remove it from your Business integrations. 

Instagram to Hootsuite

4) Removing the Instagram – Facebook connection:

 1. Go to Facebook.com and navigate to the Facebook page that needs to be associated to your Instagram business account.
 2. Go to Settings (at top of page) and look for the Instagram option in the menu on your left.
 3. Disconnect Instagram from Facebook (bottom of the page).

Instagram to Hootsuite
Instagram to Hootsuite

5) Connecting Instagram again.
This time, we will add your Instagram account from Facebook natively.

 1. In the same Instagram menu you were in Step 4), click on Log in.
 2. Enter the credentials for the Instagram business account that needs to be associated to this Facebook business page. 
 3. You will be prompted to Switch to Business. Do so. You may need to put in Contact Information to continue (Email, Phone or Address will work). This contact info will show on Instagram’s Profile Description. 
 4. Log out of Facebook.com

Instagram to Hootsuite

6) Adding Instagram to Hootsuite.

 1. Open a Google IncognitoPrivate mode window and open Hootsuite from there. 
 2. Add Instagram to Hootsuite: 

  • Click on Add a Social Network.
  • Select Instagram, and then click Connect with Instagram.
  • Enter your social network credentials and then click to sign in.
  • Click on Authenticate with Facebook and enter the credentials for Facebook.
Instagram to Hootsuite
Instagram to Hootsuite

*If when adding the instagram account to Hootsuite you’re not prompted to enable the direct publishing mode, please paste this link in your Hootsuite window:
https://hootsuite.com/dashboard?goto=instagram-account-overview

You should then see a Success message and the setup should be complete.

Instagram to Hootsuite

7) Hope this helps. Please let us know if you have any other questions in this regard, we’ll be happy to assist further!

Please Subscribe to Our Youtube Channel It Will Mean a LOT!

Working With Google AdWords Ranking in the Digital Space

Working With Google AdWords Ranking in the Digital Space23JUNE, 2022PPC AdvertisingDigital Marketing Tips & TricksDigital Marketing Agency According to Google, AdWords is likely the company's primary source of revenue. This program helps marketers and business...

Ways to Help You Get the Most Out of Pay Per Click (PPC)

Ways to Help You Get the Most Out of Pay Per Click21JUNE, 2022PPC AdvertisingDigital Marketing Tips & TricksDigital Marketing Agency Pay Per Click (PPC) advertising is a critical tool for businesses with a digital presence, whether in retail, where the e-commerce...

Marketing Automation Solutions For Boosted Customer Experience

Marketing Automation Solutions For Boosted Customer Experience16JUNE, 2022Marketing AutomationDigital Marketing Tips & TricksDigital Marketing Agency Using software to automate your marketing across several internet platforms is known as marketing automation....

PPC Advertising’s Ethical Implications – How You Can Overcome Them

PPC Advertising's Ethical Implications - How You Can Overcome Them14JUNE, 2022PPC AdvertisingDigital Marketing Tips & TricksDigital Marketing Agency The issue of PPC and whether it’s ethical or not has always been around. People and businesses do wonder if it is...

4 Simple Signs That PPC Is Ideal for Your Business

4 Simple Signs That PPC Is Ideal for Your Business19MAY, 2022PPC AdvertisingDigital Marketing Tips & TricksDigital Marketing Agency It's good to look for indicators to know whether certain digital marketing strategies are working for your business. PPC marketing...

5 Ways a Video Production Company Can Boost Video Marketing

5 Ways a Video Production Company Can Boost Video Marketing12MAY, 2022Video Content CreationDigital Marketing Tips & TricksDigital Marketing Agency Nowadays, companies need to have a website because it's an excellent way of reaching more customers. For this...

PPC-Friendly Features You Can Find in Google My Business

PPC-Friendly Features You Can Find in Google My Business05MAY, 2022PPC AdvertisingDigital Marketing Tips & TricksDigital Marketing Agency Google My Business is a valuable tool for advertisers, and its compatibility with pay-per-click ad campaigns is one of the...

How Effective Is Video in Advertising

How Effective Is Video in Advertising03MAY, 2022Video Content CreationDigital Marketing Tips & TricksDigital Marketing Agency When it comes to digital marketing, video is an ideal medium. As of this moment, YouTube boasts that users are watching four billion...

The Benefits of Automated Integration for Organizations

The Benefits of Automated Integration for Organizations 13 APRIL, 2022 Google Ads Account Pay-Per-Click Advertising Digital Marketing Services Businesses now more than ever have a lot of data at their disposal. In many cases, this data does not talk to other data in...

Best Practices for Putting up Effective Bing Advertisements

Best Practices for Putting up Effective Bing Advertisements 06 APRIL, 2022 Google Ads Account Pay-Per-Click Advertising Digital Marketing Services As you go through your day, you probably use Google a lot: to check the weather, find quick answers to everyday...

Pin It on Pinterest