For any online seller, getting his or her Google Ads account suspension can put the entire business in a whole lot of trouble. Google, being a dominating player in the digital Ad world, is an important source of revenue for all e-commerce business owners.

Google has always prioritized its users’ safety and in a way to create a sustainable online Advertisement ecosystem, keeps strict policy requirements in place.

Therefore, it becomes important for you to understand how to reopen a suspended Google Ads account and have uninterrupted advertising of your business. 

How to reopen suspended Google Ads?

Google Ads are periodically reviewed by Google for any non-compliance or violation. If any violating content or activities are noticed in your Google Ads account, you get intimated through a notification. A 7-day warning is sent to provide time for fixing the violation before the suspension of an account. You will not be allowed to advertise on Google’s platform unless you fix those issues in your account or Ad. 

If you miss the 7-day warning and end up with a suspended account, you must follow these steps to get your account unsuspended:

Step 1: When your Ad account gets suspended, visit all the notifications sent by Google and review the violations. Go through Google’s Ad policy to understand the clause relating to the violation.

Step 2: You can also contact the helpline number of Google Ads and speak to one of the customer representatives or the response team to get a more detailed explanation on the issue. 

Step 3 Work on fixing the issue and making your account compliant with Google’s terms and conditions. Google provides a link for submitting an appeal in its intimation email. Navigate through it submit your review request. If your suspension is because of disapproved Ad content, edit your Ad by logging into your Ad account. Once done submit your request for review. Google generally takes 5-7 days to review and revert.

What you must know?

Google suspends its users’ Ad accounts due to many reasons. When the issue is fixable, Google sends a warning before the suspension. This is in case of those violations, which are not considered severe by Google. On the other hand, violations that are considered unlawful and serious do not provide any chance of rectification. These will result in a permanent ban of your account.

Most people make the mistake of creating a second account when their accounts get suspended. This will only make your situation worse. Instead, try to review what went wrong and make your account compliant. 

It is also important to note that repeated violations of Google Ads policy also result in a permanent ban of your account. Hence, you will not be allowed to advertise with Google again.

In case you want further help our Google Partner Team can help you restore your Google Ads account and If you have any further questions regards to suspension due to Suspicious Payment Activity, you can contact our Google ads suspended team.