Google Ads uses umpteen numbers of business services to help users gain top position in the e-commerce market. 

One such service is Google Ads Promotional Codes. Promotional codes help you kick start your advertising journey and the plus point is, it’s a part of the PPC marketing campaign, so yes, even better to expand your market reach. 

It’s also important to keep in mind that Google Ads takes abuse of promo code very seriously, so make sure to read all the terms and conditions before using them. This will keep your account from getting suspended and help you make the best use of the service. 

Let’s find out what an abuse of promo code is and if you need help to recover your Google Ads account from promo code abuse suspension.  

What is Promotional code abuse?

So what does it entail?

Google Ads occasionally distributes promotional codes which can be used to get credit allocated to your Google Ads account.

To avoid abuse of its services, Google Ads may suspend your account if you try to sell promotional coupons or use more than one promotional code on the same account. So it’s advised to always go through your country-specific terms and conditions to avoid any snags. 

Account suspension due to promotional code abuse

Moving on to how suspensions can affect your account. 

Several or significant violations can result in account suspension.  

Further, all ads in your suspended account will stop running and Google Ads will no longer accept advertising from you. Associated or future accounts could also be permanently suspended if under evaluation you are found to be violating promotion policies. 

For your better understanding of what falls under abuse, here are few things which Google Ads considers acceptable and non-acceptable in terms of promotional code.

Acceptable: 

• Using a promotional credit you received in the mail to create a new Google Ads account.

Non Acceptable:  

• Selling off promo credits of Google Ads.
• Using more than one promo credit in a single account.

Recovering suspended account: Submitting an Appeal

If your act has attracted a violation of the policy, you will be sent a notification within 7 days informing you of the suspension. 

The only solution to fixing a suspended account due to promo code abuse is to Appeal. This is how it can be done: 

You just need to fill the appeal form, comprehensively explain your issue and the team will get back to you. 

Take note of the following points when going forward with an Appeal. 

• Make sure all your information is correct and in order.
• Mention your case clearly and why you think this was an error. 

In case you want further help, our Google Partner Team can help you restore your Google Ads account. You can send us a message about your problem. 

Google Ads promo codes are an excellent approach for new advertisers to begin their advertising campaigns. If you have any further questions regarding the promotional policy or suspension due to abuse of promotional code, you can contact our Google ads suspended team.